The One Minute Apology-Ken Blanchard,Harper Collins ISBN:9780007160068

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The One Minute Apology

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  • Item Code: 14997
  • Item Ref: D530351
  • Author: Ken Blanchard
  • Publisher: Harper Collins
  • Edition: 1st
  • Isbn : 9780007160068
  • 13 EAN: 9780007160068
  • The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.



    The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable - the fourth secret of the One Minute Manager - presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity

Book specification
Author Ken Blanchard
Publisher Harper Collins
Edition 1st
Isbn 9780007160068
13 EAN 9780007160068
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