Quality Service Management : A Guide To Improving Business Processes-John Maleyeff,Routledge Pub. ISBN:9781032057514

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Quality Service Management : A Guide To Improving Business Processes

Rs.15615.00 Rs.17350.00
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  • Item Code: 72510
  • Author: John Maleyeff
  • Publisher: Routledge Pub.
  • Edition: 1st
  • Isbn : 9781032057514
  • 13 EAN: 9781032057514
  • Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.


Book specification
Author John Maleyeff
Publisher Routledge Pub.
Edition 1st
Isbn 9781032057514
13 EAN 9781032057514
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